- Position: Remote Community Manager Job
- Location: Remote
- Job Type: Full-time
- Work Hours: 40 Hours/Week (10.00am – 6.p.m PM ET, Monday to Friday)
- Payment: $7/Hour
Skillset Needed: Communty engagement and moderation, Cross-functional liaison and ffedback, Content and Trend monitoring, Technical skills, Soft skills.
A global gaming company through Magic, Inc requires the services of a remote community manager to handle their daily operations across the various social media platforms.
Each platform is unique in the type of audience and how they engage with each audience set, therefore, this role requires an ideal candidate who understands the tone, culture and expectations of each unique group and how best to consistently and authentically engae with them.
The essence of this remote community manager role is to make the player community feel heard, understood and well attended to through effective customer feedback service.
Requirements for the Role of a Remote Community Manager Job
- Experience with managing online communities across platforms
- Famililar with Reddit, X, TikTok, Instagram, Discord and so on
- Conversant with moderating online communities
- Ability to enforce community guidelines and review reports
- Ability to adjust voice and tone accordingly to the uniqueness of each platform
- Excellent written communication
- Updated with tracking trends and translating them to create and develop contents
- Partcipate in regular play of the game to better communicate authentically with the community
- Ability to route feedbacks and bugs clearly and efficiently to the specific team
- Empathic mindset
- Ability to calmly resolve complex issues
- Willingness to collaborate with team members across other sectors – QA, Content and Customer Service
- Full and complete computer set up – PC etc
- Reliable internet with high speed
- Conducive workspace
- Backup power and internet connection
- Headset and noisecancellation extended mic
- Experience working as a virtual or administrative assistant
- Detail oriented, organization and time management skills
- Ability to work independently and remotely with little or no supervision
- Capacity for consistency and quality work delivery
- Time managemenent capacity and result driven
- Relaible and open mind to learn and grow
- Proactive thinking and problem solving capacity.
Responsibilities for the Role of a Remote Community Manager Job
- Run and manage the daily community engagement across company’s platforms
- Keep converation alive by responding promptly to conversations and issues
- Enforcing community guideliness
- Moderating and monitoring all community spaces
- Reviewing reports
- Directing issues and inquiries to the right team and timely
- Liaise with cross functional teams efficiently
- Report bug, sentiments and evidence captured on issues in real time
- Being up-to-date with memes, topics and trends and aligning them to the company’s goals
- Participate in ideation, content development, creation that aligns with each platform
- Become the community’s authentic voice across all platforms
- Ability to meet deadliness
- Track deadlines and follow up on deliverables and commitments
About the Company – Magic, Inc
Magic Inc, is a remote digital company with over a decade experience and service in providing a safe space for talents to find opportunities that businesses provide in search of professionals/skills to meet their businesses goals.
Their hiring process involves seven stages of;
- Application
- Interview
- Review
- Waitlist
- Clent Review
- Final Review
- Hiring
About Global Gaming Company
This company is well versed in diverse portfolio spanning across Mobile and PC titles that provide services daily to millions of players across the globe. They have an expanded community spread across Reddit, X, Tik Tok, YouTube and Discord. These communities continue to expand necessitating dedicated hands to keep the conversation across platforms flowwing, growing, alive and connected to the business.
Other Benefits Attached to the Role of a Remote Community Manager Job
- Work flexibilty – work from the comfort of a conducive remote space
- Flexible working hours – only ensure you meet dealines
- International reach, connection and networking
- Flexible work opportunities – get multiple clients or work for as much brands as you can
- Competitive payment and compensation
- Opportunity to have international exposure by working with international clients
- Working with supportive professional team.
WHY the Remote Community Manager Job is in High Demand
Remote Community Managers support businesses, firms, companys or brands to connect, build and grow their customer base and ensur online communities are properly guided. They initiate, enage and keep conversations alive and provide feedbacks and resolutions to issues. Businesses rely on them for their customers loyalty to their brands.
Businesses have transitioned to digital space and have more focus on their online customers. As a result, the need to maintain human connection, feeling, empathy to build a community of target customer loyalty to their brand provides opportunity for increase in demand for remote community managers.
To bridge the gap on the communication link between businesses and their customers, remote community managers onbehalf of the business or company ensures no communicationor feedback loop. They ensure the brand’s communities stay updated, feel heard, understood and any issues resolved in real time.
Community managers ensures platform growth through their services through daily running and management of brands online communities ensuring daily human connection.
Payment Rates for Remote Community Manager Roles.
There various salary range are based on experience, location and skillset of the ideal candidate.
- There is the entry level which is usally between $800 to $2k per month.
- Junior/Mid level ranges from $2.5k to $5k per month and
- Senior level rates can be from $5k to $8k+ per month.
Factors Affecting Payment Rates for Remote Community Manager Jobs
- Skillsets and roles determine what payment negotiations take place
- Industry and location
- other factors such scope of work respnsibilities
- The status and type of emplyment – contract, per project or part time is a huge consideration
- Technical/computer skills with experience – tools and so on
- Work time zones especially with roles for international clients or staff affects rates because of the availability to effieveintly deliver tasks
- The number of platforms to be managed and what specific task required for each impacts on payment rates
- You must demonstrate independent capacity to make creative decisions
How to Apply for the Remote Community Manager Job
- Submit your application using the link provided
- Your CV and Portfolio will be required in the process
APPLY HERE for the remote community manager job.
More on the job details for the role of a Remote Community Manager Job, CLICK HERE
To find more remote job opportunities, CLICK HERE.
Good luck
